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PaperGo / Legal

Terms of service

The terms for uploading, paying and collecting a print at a PaperGo kiosk.

Policy draft · Updated 9 October 2026

The service and operator

PaperGo is operated by Milan Sampath, at #1531, B Block, Sahakarnagar, 21st Cross, 4th Main Road, Bengaluru, Karnataka 560092, India. We provide PDF printing at the kiosk you select. Orders are collected at that physical kiosk; we do not offer postal delivery. Contact details and our grievance channel are on Contact & requests.

Your account and documents

Sign in to upload and print. Keep your account secure and only upload files you are authorised to reproduce. You retain your rights in your documents and permit us to process and print them for your requested job. Read our acceptable-use policy and privacy notice. Under-18 access does not remove any requirements concerning a guardian’s authority or legal capacity to enter a binding contract.

Print settings and price

Check the PDF, page range, copies, colour, sides, selected kiosk and total before proceeding to payment. Prices are displayed in Indian rupees. The order summary shows the amount to be paid. A job is queued after payment is verified by the server. The displayed status reports printer updates; a submitted job is not a guarantee of successful output.

Collection and service problems

Collect your pages promptly. Printer availability, paper supply and connection failures can affect completion. Report incomplete or incorrect output with the order number. Cancellation and payment issues are handled under our refund and cancellation policy. We do not guarantee a fixed completion time.

Service access and responsibility

We may restrict access needed to address unlawful use, account misuse or service security. We will assess complaints about our service and provide any remedy required by applicable law. These terms do not exclude statutory consumer rights or liability that cannot lawfully be excluded.

Applicable law and complaints

Indian law applies. Contact Milan Sampath through our grievance channel. Your rights to use the appropriate consumer commission, court or other statutory complaint process are preserved. Revised material terms will be presented for acceptance for future uploads.