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PaperGo / Legal

Contact & requests

Ask about your data, report a printing issue or speak to the person responsible for PaperGo.

Policy draft · Updated 9 October 2026

Operator and grievance contact

Operator / grievance contact
Milan Sampath
Business address
#1531, B Block, Sahakarnagar, 21st Cross, 4th Main Road, Bengaluru, Karnataka 560092, India

Make and track a request

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What happens next

For requests submitted while signed in, we record a reference linked to your account and show the status and operator’s reply here. Requests are reviewed manually; a submission does not immediately delete your data, cancel a print or issue a refund. We aim to acknowledge complaints within 48 hours and resolve them within one month.

You can also email or call without creating an account, including if you are a parent or guardian requesting help about a child’s data. We may ask for proportionate verification. Do not send passwords, payment PINs, identity-document copies or the contents of your PDF in an initial request. Ask for a written acknowledgment and reference for complaints submitted by email.